Overview
The course aims to give participants essential knowledge and skills to work in the Airline, Travel, and Tourism industry.
Learning Objectives
Upon successful completion of this program, participants will be able to:
Acquire essential knowledge and skills to work in the Airline, Travel, and Tourism industry.
Provide expert advice on flights, accommodation, and tour products, ensuring travelers meet all necessary travel requirements.
Enhance customer service and sales skills to effectively advise customers on when and where to travel based on their needs.
Utilize a Global Distribution System (GDS) to create, manage, and modify reservations efficiently.
Course Benefits
Make appropriate travel arrangements and reservations for clients.
Calculate and quote accurate airfares and book tour products.
Manage international travel documentation in accordance with IATA rules and procedures.
Stay on the leading edge of global e-ticketing implementation.
Gain hands-on exposure to Global Distribution Systems (GDS) and online travel platforms.
Who Should take this course?
This course is ideal for individuals aspiring to build or advance their careers in the travel and tourism sector, including:
- Students seeking a professional career in the travel industry.
- Airline personnel looking to expand their skill set.
- Tour and travel consultants aiming to enhance their professional qualifications.
- Corporate travel coordinators responsible for making travel arrangements.
- Travel agency staff (meets one of the requirements toward becoming IATA-accredited agencies).
