Learning Outcome
Upon successful completion of this program, participants will be able to:
- Acquire essential knowledge and skills to work in the Airline, Travel, and Tourism industry.
- Provide expert advice on flights, accommodation, and tour products, ensuring travelers meet all necessary travel requirements.
- Enhance customer service and sales skills to effectively advise customers on when and where to travel based on their needs.
- Utilize a Global Distribution System (GDS) to create, manage, and modify reservations efficiently.
How You Will Benefit
- Make appropriate travel arrangements and reservations for clients.
- Calculate and quote accurate airfares and book tour products.
- Manage international travel documentation in accordance with IATA rules and procedures.
- Stay on the leading edge of global e-ticketing implementation.
- Gain hands-on exposure to Global Distribution Systems (GDS) and online travel platforms.
Exam Window
- March
- June
- September
- December
Who Should Attend
This course is ideal for individuals aspiring to build or advance their careers in the travel and tourism sector, including:
- Students seeking a professional career in the travel industry
- Airline personnel looking to expand their skill set
- Tour and travel consultants aiming to enhance their professional qualifications
- Corporate travel coordinators responsible for making travel arrangements
- Travel agency staff, as holding the IATA/UFTAA International Travel and Tourism Foundation Diploma meets one of the requirements toward becoming IATA-accredited agencies
