Careers
Overview
At the International Travel and Tourism Institute, our programmes are designed to lead directly to aviation, travel, tourism, and hospitality careers. Through industry-aligned training, professional development, and hands-on experience, ITTI prepares students to thrive in customer-focused, safety-driven, and service-oriented environments across the aviation ecosystem.
notes
- Over 80% of students pursuing aviation courses are absorbed by airport handling companies.
- Students in hospitality and tourism programmes are placed in major hotels and customer-focused organisations.
- Students gain first-hand industry experience through on-the-job placements with airlines, hotels, and major organizations.
- ITTI continues to experience an influx of students from across West Africa, reflecting regional recognition and trust.
EXPLORE OUR CORE COURSES
Our core modules build the professional mindset, service excellence, and confidence required for success across all aviation and hospitality careers.
Customer Care
Strong customer care skills are essential in aviation and tourism. This core program prepares students for frontline and operational roles where professionalism, empathy, and service excellence are critical.
Career Pathways:
Airline Customer Service Agent
Airport Help Desk Officer
Passenger Assistance Officer
Call Centre & Reservations Executive
Personal Development
This module builds confidence, discipline, work ethics, and professional conduct required in global aviation and hospitality workplaces.
Career Pathways:
Aviation Service Professional
Hospitality Operations Staff
Corporate Service Assistant
Tourism Operations Officer
Aviation & Tourism Career Pathways
Airline Cabin Crew & Inflight Services
This pathway prepares students for customer-facing roles onboard aircraft, emphasizing safety, service excellence, grooming, and international airline standards.
Relevant Courses:
IATA Airline Cabin Crew Training
Customer Service Skills for Airline Travel and Tourism Professionals
Interpersonal and Communication Skills
Personal Development (Mandatory)
Career Roles:
Cabin Crew / Flight Attendant
Inflight Service Executive
Airline Brand Ambassador
Aviation Cargo & Logistics Operations
Focused on air freight and cargo handling, this pathway introduces students to documentation, safety, and logistics within airline cargo departments.
Relevant Courses:
Cargo Introductory Training
Airport Passenger Services & Operations
Career Roles:
Cargo Operations Assistant
Air Freight Officer
Airline Cargo Agent
Airline Customer Relations & Call Centre Operations
This pathway supports aviation professionals working in reservations, customer relations, and service recovery environments.
Relevant Courses:
International Travel and Tourism Foundation Diploma
Customer Service Skills for Airline Travel and Tourism Professionals
Interpersonal and Communication Skills
Career Roles:
Airline Customer Relations Officer
Reservations & Ticketing Agent
Airline Call Centre Executive
Airport Passenger Services & Ground Operations
Designed for roles within airport terminals and airline ground handling, this pathway focuses on passenger processing, operational procedures, and airport safety standards.
Relevant Courses:
Airport Passenger Services & Operations
Ramp Services and Load Control
Customer Care (Mandatory)
Professional Development Training
Career Roles:
Check-in Agent
Boarding Gate Agent
Passenger Services Officer
Ground Operations Assistant
Travel, Tourism & Airline Support Services
This pathway supports behind-the-scenes and customer advisory roles within travel agencies, airlines, and tourism organisations.
Relevant Courses:
International Travel and Tourism Foundation Diploma
AI Prompt Engineering
Professional Development Training
Career Roles:
Travel Consultant
Tourism Operations Officer
Airline Support Services Assistant
Hospitality & Airport Lounge Services
This pathway bridges aviation and hospitality, preparing students for premium service environments linked to airlines and airports.
Relevant Courses:
Hospitality and Customer Service Excellence
Hotel Hospitality Management
Customer Care (Mandatory)
Career Roles:
Airport Lounge Attendant
Guest Relations Officer
Airline Lounge Supervisor
